The University of Washington: Facilities Services

UWEM Customer Service Survey

Customer Service Survey

UW Emergency Management is soliciting your feedback. This survey will help us better understand your needs and perceptions. Please answer the following questions based on your personal experience. Thank you for taking this opportunity to let us know how we are doing. Participation is voluntary and you will remain anonymous.

Your time is valuable and we greatly appreciate the 3-5 minutes you will spend completing this survey.

Please state your level of agreement or disagreement with the following statements.

Strongly AgreeSomewhat AgreeNeutralSomewhat DisagreeStrongly DisagreeN/A
In my recent experiences, I've found UW Emergency Management staff to be courteous, competent, and professional.
UW Emergency Management employees' delivery of service is professional and of high quality.
UW Emergency Management communicates effectively with me as a customer.
UW Emergency Management comes up with effective solutions to meet our needs.
UW Emergency Management builds and enhances the internal and external partnerships relating to disaster preparedness for the UW community.
I am confident that the University is prepared overall to deal with a large-scale disaster or crisis.
UW Emergency Management staff responds to my requests in a timely manner.
The UW Emergency Management program is highly visible throughout the University community.
I feel the services/information provided by UW Emergency Management have encouraged me to become better prepared for a disaster
I find UW Emergency Management's website to be accurate, useful, and easy to navigate.
I am satisfied with UW Emergency Management