Cell Phones and Devices
IT Connect > Phones and Cabling
- On This Page
- Cell Phone Hardware Cost and Airtime Rate Information
- Obtain Cell Phones for UW Departments
- Obtain Cell Phones for Personal Use
- Rent a Cell Phone
- Lost or Stolen Cell Phones
- Surplus old Cell Phones
- Ethics and Policies
Cellular Phone Hardware Cost and Airtime Rate Information
Discounts Available to the UW and UW EmployeesAs Preferred Partners with University of Washington, UW Technology has negotiated special discounts and benefits with both AT&T and T-Mobile. These discounts range from from 15% to 21% for UW Departments, 15% - 18% for employees and 10% - 15% for students, and are available to employees of the University and affiliated organizations (Affiliates List). Other vendors may also offer discounts. Please contact the vendors for more information:
AT&T MobilityObtain Cellular Phones for UW Departments
Preferred Carriers:
https://www.wireless.att.com/business/
NOTE: This is a "View Only" Web site. When finding pricing, navigate this site as a Price Quote Only.
https://att.com/wireless/huskies
Business End User Care 1-800-331-0500
T-Mobile
- For institutionally billed service, please click on the link below to view general Business plans and device pricing T-Mobile Premier Site , then proceed to place orders through regular PO ordering process. Please contact Brent Dow for information on pooling and per minute rate plans for your department.
- For personally billed service please visit T-Mobile Premier Site
- Brent Dow 425-383-6333, National Account Manager: (brent.dow@t-mobile.com)
- Business Care - 1-800-375-1126
- Discounts: UW Departments 15%
Other Carriers:
- Sprint/Nextel
- Government Accounts Manager: Arthur Nelson (arthur.nelson@sprint.com)
Mobile: 425-864-8765 Office: 425-278-7447
- Government Major Account Manager: Suzanne Johnson-Henn (suzanne.johnson-henn@verizonwireless.com)
Mobile: 206.200.7410 Desk: 425.603.2758 Fax: 425.603.2771 - Cabrina Miles-Hamilton - Government Account Rep (cabrina.miles-hamilton@verizonwireless.com)
Mobile: 206-300-0135 Office: 425-603-2834 Buinsess Service Center: 800-922-0204 - Verizon Global Solutions Guide/ Verizon Global Calling Plans
- Please click on the link below:
https://business.verizonwireless.com/b2b/washingtonstate/washingtongov:verizon
Verizon Wireless
- STEP 2: Fill out the Application for Cellular Service.
Please have your department's Budget Coordinator (Chair, Director, or Principal
Investigator) sign the bottom of the form, and also include the PO NUMBER on the form. Please fax or mail the completed form to:
University of Washington
UW Technology Service Center
Cellular Help Desk
4333 Brooklyn Ave NE, BOX: 359540
UW Tower C3
Seattle, WA 98105
Phone: 206-221-5000 Fax: 206-685-8457
help@u.washington.edu
Please Note: An authorization is not required when submitting orders for replacement/upgrade phones, but you still need to fill out the Application for Cellular Service and go through Step 3.
- STEP 3: If Steps 1 and 2 have been met, enter a Non-Confirmation Purchase Order into the Purchasing and Accounts Payable Online System (PAS) for the phone/device you'd like to acquire. The only way to obtain cellular hardware is by using a Non-Confirming Purchase Order.
- The cellular carrier (AT&T Mobility - formerly Cingular Wireless, Sprint/Nextel, T-Mobile, or Verizon Wireless)
- The physical location where the phone should be delivered
- The exact calling plan you are going to use
- The budget number for all charges
- Who will be using the phone once it is active
PAS information can be found here:
http://www.washington.edu/admin/adminsystems/PAS/
Do not include any encumbrance for airtime. Airtime will be paid directly from your budget number once the billing cycle starts. On the Purchase Order, please ensure that you specify:
THE ORDERING PROCESS IS COMPLETE
Once you receive your phone, it will have a number installed and you will be able to use it as soon as you receive it. Delivery is usually about 7 days from when you submit your order.
The cellular carrier will send the invoices for the recurring service and airtime to UW Technology Business & Finance, which will pay it from the budget you specified. A copy of the detailed invoice will be sent to the contact person listed on the requisition unless other arrangements are made.
Questions regarding your cellular phone order can be referred to:
UW Technology
Cellular Help Desk
Phone: 206-221-5000 Fax: 206-685-8457
Email: help@u.washington.edu
Questions about your cellular billing can be referred to:
UW Technology Business and Finance
Phone: 206-543-1997
Email: uwtech-billing@u.washington.edu
Obtain Cellular Phones for Personal Use
Personal Cell Phones and Discounts Available to UW EmployeesAs Preferred Partners with University of Washington, UW Technology has negotiated special discounts and benefits with both AT&T and T-Mobile. These discounts range from 15% - 18% for employees and 10% - 15% for students, and are available to employees of the University and affiliated organizations (Affiliates List). Other vendors may also offer discounts. Please contact the vendors for more information:
Preferred Carriers:
AT&T
- Megan Brown, Campus Account Executive (Megan.Brown@att.com)
- General Support & Customer Service: 1-800-331-0500, or visit an AT&T retail location or store.
- Identify yourself as a University of Washington or affiliated employee and use FAN# 2406456 (Students use FAN# 2850396).
- To access these discounts online visit:
- Faculty and staff: http://att.com/wireless/huskies
- Students: http://att.com/wireless/gohuskies
- Current AT&T subscribers can get the discount by visting the appropriate link above and clicking "Discounts Registration".
- Discounts: Faculty and staff 18%, students 10%
T-Mobile
- Current T-Mobile subscribers can call 1-877-453-8824 (Sunday - Saturday 3:00 a.m. PST - 10:00 p.m. PST) to have the discount applied to your account. Please provide your company name and your employee number (i.e., company email address, personnel number, department number, or work phone number). For more information, go to the T-Mobile Premier Site and click "Click here for Discounts".
- National Account Manager: Brent Dow 425-383-6333 (brent.dow@t-mobile.com)
- To learn more about the benefits available through T-Mobile, please visit the T-Mobile Premier Site.
- Discounts: Faculty, staff, and students 15%
Other Carriers:
- Government Accounts Manager: Arthur Nelson (Arthur.Nelson@sprint.com)
Mobile: 425-864-8765 Office: 425-278-7447 - General Support: Genevieve Dujenski (Genevieve.Dujenski@sprint.com)
Office: 425-278-2062
Sprint/Nextel
- Cabrina Miles-Hamilton - Government Account Rep (cabrina.miles-hamilton@verizonwireless.com)
Mobile: 206-300-0135 Office: 425-603-2834 - Identify yourself as a University of Washington employee.
- Or visit the Verizon Wireless Web site to determine your eligible discount.
Verizon Wireless
Cellular Phone Rental
For the convenience of University departments, the UW Technology Service Center has purchased several cellular telephones and made them available as rental units.
The rental charges are $5.00 per month, or a fraction thereof, plus $.24 cents per minute for airtime (both incoming and outgoing calls). Additionally, the renting department is responsible for the cost of any long distance calls and roaming charges that is, charges incurred when the telephone is used to make or receive calls outside of the state of Washington. The renting department is also responsible for any damage or loss to the phone or its accessories.
Departments are encouraged to purchase cellular phones if the planned rental period is longer than two or three months, particularly if the phones will be used extensively.
Reservations for these phones should be made in advance by sending e-mail to help@u.washington.edu or by calling 206-221-5000. A completed Cellular Telephone Rental Agreement (Adobe Acrobat PDF format) will need to be brought with you when picking up your phone. The following information is required for cellular phone rental:
- Department name, phone number, and mailstop
- Name and number of person responsible for the phone
- Name and number of person using the phone (if different)
- Budget number
- Name, number, and mailstop of person responsible for budget
Once the reservations have been made, cellular rental telephones may be picked up and dropped off at:
University of WashingtonRemember to bring a completed Cellular Telephone Rental Agreement (Adobe Acrobat format) when picking up your phone. You may also fax the Cellular Telephone Rental Agreement form to 206-685-4321 in advance.
UW Technology Service Center Cellular
4333 Brooklyn Ave NE, Box:359540
UW Tower C2
Seattle, WA 98105
Phone: 206-221-5000 Fax: 206-685-8457
help@u.washington.edu
Questions about the cellular rental program may be directed to UW Technology Service Center Cellular, 206-221-5000.
Lost or Stolen Cellular Phones
If a cellular telephone is lost or stolen,it is extremely important for cell phone users to immediately relay this information to the UW Technology Service Center. In turn, UW Technology will contact the appropriate cellular telephone carrier and placed the cellular telephone account in "suspended" status. Therefore, the accrual of unauthorized charges can be avoided or minimized.
Please follow these procedures to report lost or stolen cellular telephones:
- Place the cellular telephone service in SUSPENDED mode and call:
- During the business hours (between 8:00 A.M. and 5:00 P.M.)
- UW Technology Service Center Cellular
- Office: 206-221-5000
- Email: help@u.washington.edu
- After the business hours (after 5:00 P.M.)
- AT&T Mobility (formerly Cingular Wireless): 1-800-888-7600
- Nextel: 1-800-639-6111
- T-Mobile: 1-800-937-8997
- Verizon Wireless: 1-800-922-0204
- Inform the police: In addition to having the lost or stolen cellular
telephone
suspended, please report the lost or stolen cellular telephone to the appropriate police
department, depending on where the loss or theft occurred.
NOTE: UW Police Department will take a report for either a lost or a stolen phone that is UW property. A local police agency, including Seattle Police Department, will most likely only take a report for a stolen phone.
- If the cellular telephone is lost or stolen on campus Call UW Police Department at 206-543-9331 to make a report.
- If the cellular telephone is lost or stolen outside of UW campuses Contact the local police agency where the crime occurred.
Please contact UW Technology to advise that your phone has been lost or stolen:
Please contact the relevant cellular carrier directly and request that your account be suspended:
Questions regarding your cellular phone account can be referred to:
University of Washington
UW Technology Service Center Cellular
4333 Brooklyn Ave NE, Box: 359540
UW Tower C3
Seattle, WA 98105
Phone: 206-221-5000 Fax: 206-685-8457
help@u.washington.edu
Cellular Telephone Disposal (Surplus)
University of Washington owned/operated cellular
telephones must be sent to Property & Transport
Services (http://www.washington.edu/admin/surplus/)
for proper disposal.
NOTE: Please insure that, before it is sent to Property
& Transport Services, a cellular telephone or cellular
device is disconnected and that its memory, which may
contain contact names, outgoing/incoming phone call
information, notes, calendar events, etc., is completely
wiped out.
- The user handbook that comes with the cellular telephone provides information about wiping the cellular telephone's memory.
- If such handbook is not readily available, this Web site may be helpful for instructions about wiping out cellular telephone's memory: http://www.wirelessrecycling.com/home/data_eraser/default.asp
